In the Know Privacy Policy | Lansinoh

In the Know Privacy Policy

Privacy Policy

Protecting your information

At Lansinoh we promise to protect your privacy by both this Privacy Policy and your rights under the Data Protection Act. This policy explains why we request personal information, how you can give or refuse your consent, what information we request, and who else may have access to it. The only personal information we will have is that voluntarily supplied by you.

What information do we collect?

When you submit your application for the In the Know programme we will collect the following information from you:

Your name, job title, area of practice and place of work
Your postal address
Your phone, and e-mail details
How you heard about Lansinoh
The months you would like to receive free samples

In order to provide you with the services you have requested, or for marketing analysis, Lansinoh (or third party data processors acting on our behalf) will collect the information that you have chosen to give us. We can do this in 2 ways: Directly from you using your registration details; indirectly from you using information from your visits to this website (see further information below about cookies)

The main reason for collecting, processing and storing your personal information is to be able to provide you with the services you have requested. These services could include information and updates, or completing questionnaires and competitions and sending promotions, samples and offers. Personal information will be collected and stored by Lansinoh or its service providers, with your consent, for the following purposes:

To directly provide the services you have requested
To contact you, should we have some important news to share with you about our products and services
To enable third parties to process and manage your information to enable us to provide the services you have requested
For security, administrative, marketing, and legal purposes
To update and enhance the website and the services provided

Where the website asks you for personal information, we will inform you of how we intend to use the information and we will ask for your explicit consent. Except as set out above, we will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity

Your consent

By registering on this website, you consent to the collection and use of the information you voluntarily submit, for the purposes described above. Any personal information will only be used in accordance with current data protection legislation. All our email correspondence contains an unsubscribe option by which you can opt out of further email contact if you so wish

Your rights

You have the following rights:

The right to request us to provide you with copies of personal information that we hold about you at any time and we may ask you to pay the fee permitted by law (currently £10)

The right to request us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge

The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you

Please notify us if you object to the use of your personal information in any of the ways mentioned, or if you have any other privacy-related questions, including about how we collect, store and use personal information

Our contact details are:

Lansinoh Laboratories, Inc.
Suite 11, West Wing, Jason House
Kerry Hill
LS18 4JR


Call Customer Service on 0113 2054201 Mon-Fri, 9am-5pm


Unsubscribe via the link in any email or enter your query in the e-mail form on our Contact Us page

We aim to answer all query e-mails within 24 hours

A quick word about children

We do not and will not knowingly collect information from any unsupervised child under the age of 16. If you are under the age of 16, you may not use this website unless you have the consent of, and are supervised by, a parent or guardian.

What are cookies?

We may use cookies to help personalise the content you get from our website. Find full details of how Lansinoh uses cookies.


Whilst we take all appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the internet to us.

What if this Privacy Policy changes?

This Privacy Policy was last updated on 1st April 2015. Lansinoh may update this policy at any time, so please check this page regularly to ensure you are kept up–to–date.

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